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Hopefully not for to long :)
Comfort. Affordable. On time.
Welcome to Car Pool 88
Cross-border private car service between Singapore and Malaysia
Contact us
Live checkpoint traffic
Check the latest Causeway and Second Link traffic before planning your cross-border ride.
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Private Car Booking
Explore beyond JB city
Choose your pickup, drop-off, travel type, and preferred time to get a quick quote.
Pickup around 14:00 or early
FAQ
Car Pool 88 - Frequently Asked Questions
1. What is Car Pool 88?+
Car Pool 88 is a web app for cross-border private transport booking between Singapore and Johor Bahru.
2. What service types are available?+
You can request:
- 1 pax carpool
- 2 pax carpool
- whole car standard car
- whole car 7-seater MPV
- whole car Alphard / premium MPV
3. How do I start a booking?+
On the landing page, enter your pickup, drop-off, travel type, and pickup time. The system will show an estimated fare first.
4. Can I book as a guest?+
Yes. You can get a quote first as a guest. After that, you will be asked to log in to confirm the booking.
5. What happens after I get the quote?+
You will be taken to the enquiry / quote page. From there you can:
- contact support on WhatsApp
- log in to confirm the booking
6. How do I log in?+
Customer login uses Account Name and password.
Google login is also available.
7. Do I need to complete my profile?+
Yes. Customers need an active profile before bookings can fully proceed.
8. How is customer profile activation handled?+
Customer profile activation currently uses WhatsApp. The app prepares a WhatsApp message for the user to send to support.
9. What is the minimum booking lead time?+
The current minimum lead time on the landing page quote form is 45 minutes from now.
10. What happens after I confirm my booking?+
After customer confirmation, the booking moves into the customer booking flow inside the app. A driver is assigned later by the platform / driver side workflow.
11. When will I see driver details?+
Driver details appear when a driver has been assigned to the booking. If no driver is assigned yet, the app shows that driver details are still pending.
12. Can I track an ongoing trip?+
Yes. The app has an ongoing trip / trip log flow. Customer and driver sides can receive trip updates during the ongoing stage.
We also keep the app flow simple with four booking stages:
New, Confirm, Ongoing, Completed
13. Is WhatsApp still used in the operation flow?+
Yes. WhatsApp is still used in some support and coordination steps, such as customer activation and quick support contact.
14. Where should users contact support?+
Users should contact the support WhatsApp number shown by the app.
15. Will the driver help with luggage?+
Yes. Drivers will assist you with loading and unloading your luggage.
16. Do passengers need to get down at immigration checkpoints?+
No.
Passengers remain inside the vehicle during both Johor and Singapore immigration clearance, making the journey smoother and more convenient.
17. What is the best time to travel between JB and Singapore?+
To avoid heavy traffic at the Causeway or Second Link:
- Weekdays before 5 PM are generally smoother
- Peak hours (morning and evening) may experience delays
Travel time may vary depending on traffic and checkpoint conditions.
18. Are there any hidden fees or extra charges?+
No hidden fees. The price shown during booking is the final amount you pay.
19. Is Car Pool 88 cheaper than taxi or private hire?+
In many cases, yes - especially for:
- Carpool options (shared rides)
- Off-peak bookings
Our platform dynamically matches supply and demand to offer competitive pricing.